These Terms of Service ("Terms") govern your use of the communication and automation services provided by Relay ("we," "us," or "our"), including missed-call text-back, lead follow-up, appointment reminders, and review requests. By contacting a business that uses Relay or by using our services, you agree to these Terms.
The service
Relay provides messaging and automation tools to local businesses. When you contact a participating business, you may receive text messages related to your inquiry, appointment, or service — such as confirmations, follow-ups, and review requests.
SMS messaging terms
By providing your phone number to a participating business (by call, text, or web form), you consent to receive text messages related to that business's services.
Your responsibilities
You agree to provide accurate information and to use the messaging service lawfully. You agree not to use the service to send unlawful, harassing, or abusive content.
Opting out
You may opt out of text messages at any time by replying STOP. You will receive a confirmation message and no further messages unless you opt back in.
Privacy
Your use of the service is also governed by our Privacy Policy, which explains how we handle your information. We do not sell or share your mobile number or opt-in data with third parties for marketing purposes.
Disclaimers & limitation of liability
The service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Relay is not liable for indirect, incidental, or consequential damages arising from use of the service.
Changes to these Terms
We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms.
Contact
Questions about these Terms can be sent to tryrelayautomations@gmail.com.